ProBankershub is a fully digital service: nothing is shipped to you and there are no delivery charges. This policy explains how and when you get access after you buy a plan.
1. What you receive
A plan gives your ProBankershub account access to all paid content (practice questions, mock tests, audio lessons, circulars and study PDFs) for the period of the plan, on our website and in our Android and iPhone apps. Your account and your progress are the same everywhere.
2. When access starts
- Your plan is activated automatically as soon as Razorpay confirms the payment, usually within a few minutes.
- Sign in to the app or the website with your account to use it. The Plans page shows your plan and its end date.
- We e-mail you a GST tax invoice after the plan is activated.
- The plan runs for the number of days shown at checkout, counted from activation. With autopay, each renewal continues your access without a break.
3. If access does not start
If your plan is not active within 2 hours of a successful payment, contact us with the payment reference. We will activate the plan or refund you under our Cancellation and Refund Policy.
- E-mail: studyhubtechnologies@gmail.com
- Hours: 10AM - 07PM
- Address: Studyhub Technologies, Fatorda, Madgaon, Goa 403602
4. Where the service is available
The service is offered to users in India and works anywhere with an internet connection, on a recent version of Android or iOS or in a current web browser. Offline downloads are available in the app only, while your plan is active.
5. Availability
We aim to keep the service available at all times and do planned maintenance at quiet hours where possible. If a problem on our side keeps you from the paid content, our Cancellation and Refund Policy explains what we do.